Terms of service

Welcome to scrumliveassistant.com, a service provided by Friedemann Wittlinger, Auberlenstraße 58/1, 70736 Fellbach, Germany ("we," "us," "our").

These Terms of Service ("Terms") govern the use of our website and services ("Service") by individual users and organizations. By creating an account, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

Our Service is designed to help users prepare for Scrum certifications by offering:

• Custom training plans
• Practice exams
• A camera scan function to take a photo of Scrum-related questions and receive suggested answers
• Additional educational resources, including links to third-party content (e.g., YouTube videos)

Some features are free. Others require a Premium Subscription, which may be purchased by individual users or by an organizational administrator for multiple licenses.

We are not an official certification provider and do not guarantee that you will pass any certification exam.

The Service is available to users of all ages. If you are under the age of 18, you must have permission from a parent or legal guardian. Organizations may invite their employees or members to use the Service under a multi-license subscription.

To access certain features, you must create an account by providing accurate and complete information. You are responsible for keeping your login credentials secure and for all activities under your account.

You may delete your account at any time via the account settings or by contacting us at hello@scrumliveassistant.com.

Individual Premium Purchase: Grants access to Premium features for 3 months from the purchase date. No automatic renewal.

Organization Purchase: An organization administrator can purchase multiple Premium licenses at a discounted rate and assign them to invited users.

Payment Processing: Payments are handled by Stripe. We only accept credit card payments.

Right of withdrawal: If you are a consumer, you have a statutory right to withdraw from the contract within 14 days. The conditions and the model withdrawal form are set out in our Right of Withdrawal notice. Our 30-day money-back guarantee applies in addition to that right and does not limit it.

All prices are displayed in USD. Any applicable taxes are shown before you confirm your purchase.

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

You agree not to:

• Use the Service for unlawful purposes or in violation of applicable laws
• Attempt to reverse-engineer, hack, or disrupt the Service
• Share your account credentials or resell access to the Service
• Upload or share content that infringes the intellectual property rights of others

You may use the camera scan feature to upload images for analysis. By uploading, you confirm that you have the right to use and share such content.

We do not claim ownership of your content, but you grant us a license to process it solely for providing the Service.

All training plans, practice exams, and other original content provided by us are protected under copyright law and remain our property.

The Service may include references to or links to third-party content (e.g., YouTube videos). Such content remains the property of its respective owners, and we do not claim rights to it.

The Service is provided "as is" without warranties of any kind.

We do not guarantee that the Service will be uninterrupted, error-free, or secure.

We are not responsible for third-party content linked within the Service.

No certification guarantee: We are not affiliated with any official Scrum certification body and make no guarantee that use of the Service will result in passing any exam.

To the fullest extent permitted by law, our liability is limited to the amount you paid for the Premium Subscription, if any, in the 12 months preceding the claim.

We may suspend or terminate your account without prior notice if you violate these Terms. Upon termination, you lose the right to access the Service.

You may terminate your account at any time via your account settings or by contacting us.

We may update the Service and these Terms from time to time. If we make material changes, we will notify you in advance via email or on the website. Continued use of the Service after changes take effect constitutes your acceptance.

These Terms are governed by the laws of Germany, excluding its conflict of laws principles.

For consumers: The statutory venue rules apply, and you may bring legal proceedings in your country of residence.

For business users (B2B): The exclusive place of jurisdiction is Stuttgart, Germany.